Business Unit Director
Job Description:
Reporting to the Senior Vice President of Commercial markets, the Director will be responsible for providing sales and operational leadership to grow the business unit. This position will have true Profit and Loss responsibility. This candidate will be responsible for delivering a variety of networking and wireless services to our customers.
The Business Unit Director will be responsible for the following:
· Responsible for the strategic direction of the business unit.
· Responsible to drive revenue and profit growth within the business.
· Forming a strategic plan to market and deliver Client's converged IP services. Form an operational plan to ensure proper coordination and communication to deliver a seamless solution to customers.
· Deliver networking solutions such as network and network security assessments, wireless design and implementation, Data Center operations support, and similar services.
· Additional services include physical security offerings such as CCTV and access control; audio visual offerings such as Video Teleconferencing, digital signage, multi-media conference rooms and Network Operations Centers.
· Review and maintain all business processes within the business unit, evaluating existing processes for efficiency improvements. Develop plans to implement efficiency improvements through the engagement of appropriate functional teams.
· Responsible for creating and producing regular management reporting directly linked to customer satisfaction and services program delivery, aimed at continuous improvement.
Minimum Qualifications:
·10+ years experience in a service delivery organization in delivery management or senior individual contributor position with responsibility for P/L management.
·3-5 years of business operations management experience in one or more of the technical disciplines supported by the business unit.
·Experience with process re-design or efficiency improvement planning and implementation.
·Ability to manage and lead cross-functionally, providing leadership and influence to drive program deliverables.
·Candidate must have the ability to manage multiple projects, balancing priorities and demands from the corporation or functional leadership team, including ability to assign priorities when appropriate through collaborative efforts.
·Deep understanding of Support organization and support models, offers, and delivery models.
·Ability to communicate and articulate organizational vision, goals, and service programs direction at senior levels inside and outside of the business unit.
·BA in Finance or Business Administration, M.B.A., BS in an engineering discipline, or demonstrated equivalent experience.
·Advanced presentation development and writing skills a must.
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