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Job Details

Release Manager

Job Description:
The Release Manager position is responsible for the quality and control of any change to the customer’s production environment, using effective planning and management of hardware and software releases. 
·          To interpret and manage the expectations of the customer
·           To design and implement efficient procedures for the distribution and installation of changes to IT systems
·          To ensure that all hardware being rolled out or changed is secure and traceable, using configuration management
·          Make sure there is a production plan in place and be able to relay the information to customer.
·          Communicate release policy is in place
·          Release design, build and configuration
·          Training as may be required by the particular release
 
Minimum Qualifications:
·          Candidates must have 3-5 years of hands-on ITIL experience, including at least 5 years hands-on technical project experience.
 
Skills Needed:
 
·          Demonstrated ability to interact with internal and external customers with evidence of an ability to teach, persuade and train others about ITIL best practice guidelines
·          Must be able to multi-task.
·

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